Privacy Policy
How Togglebox collects, uses, and protects information related to your account and services.
What data we collect
We collect the account and service data we need to deliver hosting and support services.
- Account details such as name, email address, and billing contact information.
- Service and operational data required to provision, secure, and maintain services.
- Support communications and troubleshooting context when you contact us.
- Page visit and navigation data (pages viewed, referrer, browser type) used to improve the site.
How we use your data
Togglebox uses this information to operate services, provide support, process billing, and maintain platform security.
- Provision and manage cloud, hosting, and related services.
- Respond to support requests and service incidents.
- Send account notices, service updates, and billing messages.
- Improve service reliability, abuse prevention, and product quality.
Sharing and disclosure
Togglebox does not sell customer personal data. We may share limited data with service providers that help us deliver infrastructure and operations, or when required by law.
Retention and security
We retain data for operational, legal, and contractual reasons. Retention duration depends on service type, account status, and compliance requirements.
We apply administrative and technical safeguards to reduce unauthorized access and data misuse risk.
Your privacy requests
You can contact Togglebox to request privacy help, including data-access and correction requests where applicable.
Submit privacy requests through the Contact Us form. For related policy terms, review Acceptable Use Policy and Terms of Service.
Need privacy support?
Send your request details through the Contact Us form and we will route them to the right team.
Use clear request details so we can respond faster.